Karen Martin is the author of The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence and an experienced consultant and thought leader in lean business practices. In this interview, we discuss how to build the foundation of an outstanding organization, our love-hate relationship with chaos, and how chair-flying like the Blue Angels can help build an outstanding organization.
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About the author
David Burkus is an organizational psychologist, keynote speaker, and bestselling author of five books on leadership and teamwork.