Jurgen Appelo is a pioneering management consultant who helps creative organizations survive and thrive in the twenty-first century. He is the author of Managing for Happiness, andd the CEO of the global business network Happy Melly. In this interview, we discuss how the changing nature of work requires a change in management…and why management is too important to be left up to managers alone.
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In This episode, You’ll Learn:
- Why traditional performance measurement fails
- Why management is everybody’s business
- Why happy workers are creative workers
Resources Mentioned In This Episode:
- Managing for Happiness
- Net Promoter Score
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