What if your company announced that, moving forward, it would be place customers second on its list of priorities? Sounds crazy. The customer is always right. Surely the customer is always first as well. But […]
One-on-one meetings with employees are a crucial aspect of effective leadership. Organizations spend countless hours, money, and other resources trying to find the most qualified talent on board, and then spend more money to keep […]
Leadership is about relationships. And the cornerstone of just about every relationship is respect. When employees feel respected, they are more engaged, motivated, and productive. But many managers struggle to convey their respect to team […]
A sense of belonging on a team is crucial for its success and productivity. Belonging is that sense of acceptance and inclusion when people feel they can bring their authentic self to work. When team […]
Demands at work have been piling on in recent years. Including the demand on employees to continue to do more with less. And those demands come with a lot of potential burnout at work. Burnout […]
As long as people remain the center of organizations, attracting, retaining, and motivating those people—keeping employees happy at work—will be one of the most important elements of a leader’s job. Work is central to our […]