How To Build Trust As A New Leader
Most new leaders know they need to build trust with their team. But here’s where it gets tricky: what if it’s not your team—at least, not yet? Imagine stepping into a leadership role where you […]
Category: Leadership
The Science of Active Listening for Leaders
Listening isn’t just about hearing words—it’s about understanding ideas, connecting with others, and building trust. Yet, in many workplaces, there’s a glaring disconnect: leaders think they’re listening, but their teams feel unheard. The truth is […]
How to Get Quiet Employees to Speak Up In Meetings
Getting quiet employees to speak up in meetings can feel like a challenge, but it doesn’t have to be. The truth is silence doesn’t mean disengagement. Often, quiet team members are the most reflective, thoughtful […]
Leaders vs Managers: Is There a Real Difference?
The debate between leaders vs managers has been a long-standing conversation in professional circles. Some elevate the role of leaders, casting them as visionaries who inspire, while relegating managers to the shadows of administrative drudgery. […]
Employees First, Customers Second…Why It Works
What if your company announced that, moving forward, it would be place customers second on its list of priorities? Sounds crazy. The customer is always right. Surely the customer is always first as well. But […]
5 Things New Managers Must Do in Their First Week
Congratulations! You’ve just become a new manager. More money! More power! More responsibilities! And now, the crown jewel—you’ve got people to manage. (Cue the dramatic music.) You’ve worked hard for this, and it’s exciting, but […]
