Resources

You call customer service and end up trapped in a maze of menus that leads nowhere. You have a dozen subscriptions that took nine seconds to start and will apparently take an act of Congress […]

You’ve worked for a toxic leader before. Everyone has. The kind who drops a bold new priority in the all-hands meeting with zero warning, then reverses course two weeks later. The kind who runs on […]

Most management advice assumes something that hasn’t been true for years: that everyone on your team actually works for you, full-time, in the same building, on the same schedule. That assumption is baked into nearly […]

You’ve probably experienced team procrastination more times than you can count. It’s the day before a big presentation, and the deck still isn’t done. Slides are getting reordered. Someone’s still waiting on images. And at […]

You’ve decided a keyshop is the right format for your event. Good call. Now comes the part nobody warns you about: a keyshop isn’t just a keynote with discussion questions stapled to the end. It […]

For years, event planners kept asking me the same question—just in different ways. “Can you make it more interactive?” “We want something between a keynote and a workshop.” “Is there a way to get the […]