Resources

AI can do a lot of your job now. Which raises an interesting question if you’re thinking seriously about AI for managers: if AI can handle so much of the work, what’s actually left for […]

So you’ve got a new team. Maybe it came out of a reorg. Maybe you inherited it. Maybe you hand-picked every person on it yourself. Either way, on paper, this team is stacked—smart people, real […]

Nobody puts “professional apologizer” on a résumé. But if you lead people long enough, that’s a real part of the job—and learning how to apologize as a leader turns out to be one of the […]

Your company just went through a layoff. Or a restructure. Or a downsizing, a rightsizing, a “strategic realignment.” The label doesn’t matter much. What matters is that you’re now leading a team that’s smaller, quieter, […]

You call customer service and end up trapped in a maze of menus that leads nowhere. You have a dozen subscriptions that took nine seconds to start and will apparently take an act of Congress […]

You’ve worked for a toxic leader before. Everyone has. The kind who drops a bold new priority in the all-hands meeting with zero warning, then reverses course two weeks later. The kind who runs on […]