Resources

Businesses are full of bad ideas. (And that’s not including the Segway scooter or Pets.com). No two organizations are exactly alike, and each organization is an experiment in organizational design. Lots of policies and procedures […]

Work is central to our lives. If you work a full-time job, then your work consumes over a third of your waking hours every week—even more if you’ve got a long commute or if working […]

Like a lot of measures that are well-intentioned but ultimately dysfunctional, performance reviews started in government. Feedback as a tool to improve performance is much older. However, in the United States, it was the Performance […]

It happens way too often. Maybe it’s even happened to you. You interview for a new role in a new organization (or a new role in a different part of a large organization). You seem […]

“Culture eats strategy for breakfast.” Maybe accounting and legal for lunch. I’ve never actually heard anyone try and complete that quote. And I’ve never really figured out why any leader would want strategy masticated by […]

The best leaders are those who truly learn to serve others. They learn how to put employees first. They learn how to flip the hierarchy. Even though the hierarchy of most organizations flows from the […]