Resources

It’s unclear where the metaphor got started. In fact, it probably didn’t start as a metaphor (“we are a family”); it probably started as a simile (“we are like a family”). Some well-meaning executive somewhere […]

Beginning in the mid-1990s, companies began competing intensely in the “War for Talent.” Driven by consulting firm McKinsey & Company, more and more organizations bought into the idea that in order to win against competitors, […]

Onboarding new employees is one of the most crucial but overlooked aspects of building a great team and a great culture. It’s crucial because the first few days of new team members’ tenure determine how […]

Turnover is inevitable. Every company in every industry will have to deal with turnover. And turnover isn’t necessarily a negative for the company. But too much turnover among top performers is always a negative. The […]

One of the easiest ways to predict how successful or not a given team will be is to first measure how much trust exists on the team as a whole. When members of the team […]

Businesses are full of bad ideas. (And that’s not including the Segway scooter or Pets.com). No two organizations are exactly alike, and each organization is an experiment in organizational design. Lots of policies and procedures […]