Category: Management

It’s unclear where the metaphor got started. In fact, it probably didn’t start as a metaphor (“we are a family”); it probably started as a simile (“we are like a family”). Some well-meaning executive somewhere […]

Beginning in the mid-1990s, companies began competing intensely in the “War for Talent.” Driven by consulting firm McKinsey & Company, more and more organizations bought into the idea that in order to win against competitors, […]

Businesses are full of bad ideas. (And that’s not including the Segway scooter or Pets.com). No two organizations are exactly alike, and each organization is an experiment in organizational design. Lots of policies and procedures […]

Work is central to our lives. If you work a full-time job, then your work consumes over a third of your waking hours every week—even more if you’ve got a long commute or if working […]

Like a lot of measures that are well-intentioned but ultimately dysfunctional, performance reviews started in government. Feedback as a tool to improve performance is much older. However, in the United States, it was the Performance […]

Handling low performers on a team is one of the worst jobs any leader must do. It’s not fun to have conversations with unmotivated employees and try to figure out how you can get them […]